Having Your Cake

The Path to Growth

My 13-year-old son is growing taller by the day. I asked him jokingly when he would stop and he replied “If I had my way, never.” He said it felt good to be achieving “new heights” even if he knew it would come to an end some day. The same seems to be true of …

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Time for a change

I can see the eye roll coming. How did I become the old shrew? Was it the cumulative effect of all those times I naively worried that an absent employee had been in a car wreck only to have them show up 30 minutes late with a mochachino in hand complaining about the line at …

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The Two Sides of a Sale

I can’t decide which is more awkward, selling to someone or being sold to. I’ve been on both sides, and when the sale is right, there’s nothing better. An opportunity is identified, a plan is hatched, and both parties benefit. But as a small business owner, I spend a lot of time trying to extricate …

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The D.I.Y. dilemma

I am intrigued by my customers and their behavior. I watch as they choose between the red velvet and the tiramisu, their faces betraying them as they try to resist temptation. Their eyes scan the cases, and I wonder how much the display itself influences their decisions. One of my favorite things about being a …

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Choosing our city

We all have a unique personal introduction, the thing a friend always says to get the ball rolling. It’s the arms around the shoulders at the cocktail party followed by “Have you met Andy? He’s from Argentina.” Mine is “This is Lara. She’s one of the owners of Prantl’s Bakery.” This elicits a short gasp …

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